Step 1
Place the bolt down base on the ground where it is to be installed (minimum 100mm concrete slab). Mark where the 4 holes are to be drilled. You can either remove the base or keep it in position and drill the holes according to the marks.
General Questions
General Questions asked about our umbrellas and their featuresCan i buy directly from Revolvashade?
Yes, our products are available to purchase directly via our website or in-person at our HQ in Yatala. Check out our Products page for a quote!
Can i order internationally? (Outside of Australia)
Yes, we can ship our products internationally. However, there are additional shipping charges that will be added to your quote.
Is there a retailer near me?
Please visit our “Where to Buy” page for more information on the location of our wholesale partners
General Questions
General Questions asked about our umbrellas and their featuresWhat colours do you offer?
We have a selection of colours for our canopies and fabric-based accessories. We also have a selection of frame colours.
Canopy / Fabric colours: Black, Linen, Charcoal, Dark Navy, Sea Blue, Pewter and Burgundy.
Frame colours:
Textura Black, White, Silver, Primrose, Woodland Grey and Sable Bass.
To see more details please visit our Umbrellas Explained page
What canopy sizes do you offer?
Our canopies vary in size including 3.2m, 3.6m, 4.0m, 4.5m and 5.0m. However, different umbrella ranges come with specific size canopies. For more information please visit our Umbrellas Explained page.
What shape canopies do you offer?
Our canopies vary in shape from square, to rectangular to octagonal. However, different umbrella ranges come with specific shaped canopies. For more information please visit our Umbrellas Explained page.
How tall are your umbrellas?
Our Deluxe and Ultimate umbrella’s total height is 2925mm high. The heights of our canopies at an upright position are as follows:
Deluxe: 2010mm
Ultimate: 2270mm, 2010mm, 1910mm, 1810mm, 1710mm
Do you offer custom umbrellas?
Though we do not typically provide custom umbrellas, we are always open to reviewing custom requests and opportunities to speak with you to assess your requirements.
In most cases, after discussion, we find our existing solutions can provide a match.
Where possible, if your needs differ from our current range, we will try to tweak our product accordingly. For more information please visit our Umbrellas Range page
What are the differences between your umbrella types?
Each of our umbrellas is designed to serve a different purpose and price point. These differences are best identified with our product comparison guide, which can be found at the bottom of Our Umbrellas Explained Page
What is the difference between the base types?
We provide two different base mounts for your umbrella; in-ground and bolt-down. The in-ground base must be concreted into the ground, leaving the base mostly unseen. The bolt-down base is more visible as it is placed on top of an existing concrete or tile foundation..
Both base options provide the same structural integrity and strength when properly installed regarding its strength.
Is one base type stronger than the other?
Both base options provide the same structural integrity and strength when properly installed.
Can i choose a different colour for my storage cover than my umbrella?
Yes, it is possible for you to select a different colour for your canopy and storage bag cover. Please see our Umbrellas Explained Page for more information on colours.
Do your umbrellas have a wind rating?
Yes, all our umbrella designs have been carefully tested inside a wind tunnel. The results were documented and the details are included on certificates provided to customers upon purchase.
Shipping
How are umbrellas packaged and shipped?
Our umbrellas are packaged for protection during shipping and come with our wind rating certificate, product warranty and installation instructions attached.
How heavy are your umbrellas?
Our umbrellas vary in weight, however, the average weight is typically 65kg. We strongly recommend at least two people carrying and installing your umbrella.
Installation
Can i get my umbrella installed?
Most of our wholesalers offer an installation service for our umbrellas. For more information on this, please contact our wholesale partners directly. For contact information please visit our Where to Buy page.
How do i install my umbrella?
Details of Umbrella installation can be found below this Q&A
You will also find base installation instructions accompanying your umbrella upon delivery.
Simply follow the process details on your base instructions to correctly mount your base to the ground, and slide the umbrella over the top. From there, use the provided handle to lock the umbrella in its position by turning the handle to the right on the bolt that is positioned on the lower part of the upright frame.
How do i make a claim against my warranty?
In order to make a warranty claim please contact us directly for further information and assistance. We will be happy to advise you on next steps. You can get in touch here.
Installation Guide
Step by Step Guide - Bolt Down Base
Step 2
Screw in appropriate bolts (Chemset or DynaBolt) to about 80% depth until all bolts are in the slab. Then entirely fasten the bolts the remaining amount. Next, prepare the umbrellas placement by greasing the pole and top of the rotating ring.
Step 3
Position the base ring over the post and let it slide to the bottom. Hold your umbrella upright and lower it over the pole of the base. The bottom of your umbrella should rest on the base ring. Then rotate the umbrella in its desired position. To lock the umbrella in its position, place your provided winding handle into the lower hex nut on the rear of the frame and rotate it clockwise until it is firmly secure.
Step by Step Guide - Inground Base
Step 1
Mark out where you would like to place your umbrella, making sure it will be the best position for your purposes and area. Then, dig a hole that is approximately 400mm wide and 900mm deep.
Step 2
Fill your hole with concrete according to its instructions and position your base into it. Ensure that 15–20mm of the base ring is exposed above the above ground level (including pavers, grass, tiles etc.). The base will need to be clamped in place to ensure it remains perfectly upright and centred in the hole.
